What We Do

Londons Largest Appliance Contractor

We’re not just a contractor- we’re a fully incorporated large retailer. Appliance Contractors leverages the massive infrastructure already in place at London Appliances to offer something more: a personalised and dedicated service that sets us apart.

Our Process

1

Send Us a Works Order

Email, WhatsApp, or call us — whichever suits you.
We’ll take it from there, contacting your tenants directly to try and diagnose the issue remotely.

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2

we schedule a visit

When remote diagnosis isn’t possible, we’ll attend the property ourselves — arranging everything directly with the tenant to keep things hassle-free.

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3

your account handler gets in touch

Once our engineer has assessed the issue, we’ll provide a clear breakdown of the costs. From there, you simply tell us how you’d like to proceed.

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Our Operation

Warehousing

With over 10,000 sq ft of warehouse space, we keep between 2,200 and 2,600 appliances in stock at all times.
We stock heavily to support our retail site londonappliances.com and physical stores — Appliance Contractors benefits from that same inventory, giving us lightning-fast access to stock when you need it most.

Account Handlers

With a team of 17 dedicated account handlers, you’ll only ever deal with one person.Whether you’re booking a repair, scheduling a replacement, or arranging a call-out — your handler handles it all.

Delivery Teams

With over 12 delivery teams operating across London, we’ve got the streets covered.They’re fast, reliable, and fully equipped to deliver and fit appliances with minimal hassle.

Engineers

With a team of 8 accredited engineers operating across the capital, delivering both reactive and proactive repairs, we are strategically positioned to respond quickly and provide a consistently fast, premium service.
Why Chose Us

Our Services

Repairs Services
  • Engineers Carry Common Parts for Fast, On-the-Spot Repairs
  • You Don’t Pay a Penny Until the Job’s Done
  • Parts In Stock at Our Warehouse for Fast, Hassle-Free Repairs
  • Strong Relationships with All Major Manufacturers Ensure a Reliable Supply Chain
  • 6 Engineers Covering All of London for Swift, Reliable Service
Replacements
  • As a retailer purchasing over £7 million worth of appliances annually, we secure some of the most competitive prices in the market — and pass those savings directly on to you.
  • We charge what’s right — no inflated margins, no hidden fees. Just honest pricing for quality service.
  • Fast, flexible logistics to get appliances to you without delay — any day of the week.
  • Strong Relationships with Leading Manufacturers Ensure a Reliable, Consistent Supply Chain
  • 12 Delivery Teams Covering All of London — Fast, Reliable, and Daily
Why Chose Us

Frequently Asked Questions

How much do you charge?

Appliance contractor costs can vary, but we generally stick to standard retail pricing — similar to what you’d find on sites like londonappliances.com, AO, or Currys.

Please note that some agents do take a commission, which can add to the overall cost.

Do you offer credit on orders?

For new accounts, we offer a maximum credit limit of up to £2,000 on a 28-day payment basis.

However, we understand that portfolio size and quality can vary significantly, and initial costs are often higher. That’s why we regularly review and adjust credit limits as the account progresses.

In some cases, agents have been extended credit facilities of up to £75,000, depending on their needs and performance.

What’s your call out charge?

We don’t charge a call-out fee for appliance-related issues.

Our call-out service is completely free of charge, provided we receive a minimum 70% go-ahead rate for any repair or replacement works.

This helps us keep the service efficient and fair for everyone

How do we get started?

Getting started is easy — just reach out and speak to one of our advisors.

We’ll set up your account, and while credit may not be offered immediately, we’re happy to work around your preferred methods.

Once you’re ready, simply submit a works order with the details, and we’ll get cracking on your order.

Welcome

Trusted Appliance Solutions Across The Capital

Appliance Contractors delivers trusted appliance solutions across the capital. From installations to repairs, our fully qualified engineers ensure fast, professional service—7 days a week.